Privacy & Terms
Last Updated: 11/23/2025
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our moving services in Vermont and New Hampshire.
1. Information We Collect
Information You Provide Directly
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Name
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Email address
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Phone number
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Moving details (addresses, dates, inventory list, service type)
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Any information submitted through contact forms, quote forms, or email
Information Collected Automatically
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IP address
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Device information (browser type, operating system)
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Pages visited and time spent on the site
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Cookies and similar tracking tools used for analytics
We do not collect sensitive personal information (such as financial data or government IDs) unless required for billing or business verification.
2. How We Use Your Information
We use your information to:
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Provide moving quotes
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Schedule and perform moving services
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Respond to questions and customer support requests
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Improve website experience and services
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Send booking confirmations or important service updates
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Marketing (only if you explicitly opt in)
We do not sell personal information to third parties.
3. Sharing Your Information
We may share your information only with:
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Professional partners assisting with your move (if applicable)
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Payment processors when booking or paying online
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Legal authorities if required by law
Your data is never sold, rented, or shared for unrelated advertising.
4. Cookies & Analytics
We use cookies for:
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Website performance
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Traffic analytics
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Form tracking
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Marketing (Google Analytics, Meta Pixel — if enabled)
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You may disable cookies in your browser settings.
5. Data Security
We use industry-standard security measures to protect your information.
While no method is 100% secure, we take reasonable steps to safeguard all data.
6. Your Rights
You can request at any time:
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To access your information
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To update or correct your information
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To delete your information
Contact us using the information below to make a request.
7. Third-Party Links
Our website may link to third-party sites.
We are not responsible for their privacy practices.
Contact Us
If you have questions about this Privacy Policy, contact us:
TERMS OF SERVICE
Last Updated: 11/23/2025
These Terms of Service (“Terms”) govern your use of our website and moving services in Vermont & New Hampshire.
By using our site or booking services, you agree to these Terms.
1.Services Provided
We offer:
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Local and long-distance moving
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Commercial moving
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Junk removal
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Packing & unpacking
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Furniture disassembly/assembly
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Storage solutions (if applicable)
Service availability may vary based on location, weather, and scheduling.
2. Quotes & Pricing
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All quotes are estimates based on the information you provide.
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Final pricing may change if inventory, access conditions, or time requirements differ from the original details.
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Additional fees may apply for oversized items, long carries, stairs, specialty equipment, or last-minute changes.
3. Cancellations & Rescheduling
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Cancellations made within {{your cancellation window}} may incur a fee.
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We reserve the right to reschedule due to extreme weather, unsafe conditions, or emergencies.
4. Customer Responsibilities
By booking with us, you agree to:
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Provide accurate and complete moving information
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Be present or have an authorized adult present on moving day
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Ensure safe access to both locations
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Pack items securely if you are self-packing
We are not responsible for items packed by the customer unless damage is due to our negligence.
5. Company Responsibilities
We will:
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Handle your belongings with reasonable care
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Provide professional movers and appropriate equipment
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Communicate clearly about timing, pricing, and expectations
6. Limitations of Liability
We are not responsible for:
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Items damaged due to improper customer packing
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Pre-existing damage
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Items prohibited by law
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Losses caused by conditions outside our control (weather, traffic, road closures)
Liability limits follow standard moving industry guidelines unless a separate written valuation agreement is made.
7. Payments
Payment is due according to the quoted terms.
Accepted payment methods include: {{credit card, cash, check, etc.}}.
8. Website Use
You agree not to:
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Use the site for fraudulent activity
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Attempt to disrupt website functionality
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Reproduce or distribute site content without permission
9. Changes to Terms
We may update these Terms at any time.
Continued use of our site or services indicates acceptance of the updated Terms.
10. Contact Information
For questions about these Terms: